Guest Services volunteers
Guest Services volunteers at the Zoo work in a variety of ways to ensure that Zoo guests get the most out of their visit to the Zoo.
Your first step is to attend an upcoming "All Aboard" Zoo Volunteer Preview event where you'll be able to register for a training session in the area where you would like to volunteer. To get started, email firstname.lastname@example.org or complete the volunteer form at the bottom of this page.
Sessions begin in January to prepare volunteers for the start of our busy season starting in Spring.
Be the Face of the Zoo!
Face of the Zoo volunteers greet zoo guests from March through November. We're looking for volunteers who love the zoo, enjoy talking with people, and like to be outside. Volunteers answer questions, provide directions, respond to guest concerns, and invite Zoo visitors to support the Zoo through on-grounds purchases, donation or membership.
Children are encouraged to volunteer if accompanied by an adult. Service groups and other clubs/organizations or companies are also welcome to "adopt" a shift and share responsibility for staffing an information booth during the same time each week.
ALL ABOOOOOOOOARD the conservation carousel and train!!!
Did you know that Zoo volunteers drive the Zoo train and operate the Zoo carousel? Train and carousel ride sales directly support the operations of the Henry Vilas Zoo, thanks to our volunteers.
Volunteers work either from 9:30am to 1:15pm or 12:45pm to 4:30pm. Shifts are available weekdays or weekends between March and November.
Henry the Lion
Looking for a ROOOOOOOARING good time? Dress up as Henry the Lion! Henry volunteers provide an entertaining Zoo experience for visitors. Mascots need helpers - your helper will be your voice and eyes and will also take lots of photos of Henry with fans of all ages. Regular on-grounds shifts are available 10-12 and 1-3 daily, as long as the weather cooperates.
Henry also makes appearances out in the community to represent the Zoo and to appear at private events for a nominal fee that supports Henry Vilas Zoo.
Volunteer Inquiry Form
Please fill out the form below and it will be emailed to the Volunteer Coordinator.
Please complete all required fields.